1. OVERVIEW

DAWG is a youth sports training marketplace. To operate and maintain the Platform, including scheduling, messaging, customer support, payments, fraud prevention, and app development, DAWG applies a platform fee to paid session bookings.

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This Policy explains how fees are calculated and applied.

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2. PLATFORM FEE STRUCTURE

DAWG charges a platform fee on each paid session booking:

• 10% of the session price, or $5.00 minimum, whichever is greater.

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Examples:

a. Session Price: $30  
Calculated 10% Fee: $3.00  
Minimum Applies: Yes  
Platform Fee: $5.00

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b. Session Price: $50  
Calculated 10% Fee: $5.00  
Minimum Applies: Equal to minimum  
Platform Fee: $5.00

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c. Session Price: $60  
Calculated 10% Fee: $6.00  
Minimum Applies: No  
Platform Fee: $6.00

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d. Session Price: $100  
Calculated 10% Fee: $10.00  
Minimum Applies: No  
Platform Fee: $10.00

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3. PAYMENT PROCESSING FEES

Payments are processed by Stripe. Stripe may charge payment processing and/or dispute-related fees under your Stripe-connected payment flow.

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These fees:

• Are determined by Stripe and may vary  

• Are outside DAWG’s direct control  

• Can affect net settlement and payout timing

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4. TRAINER PAYOUTS

Trainer payout amounts are calculated based on session payment outcomes, refunds, and settlement flows.

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Actual payout amounts are shown in the Trainer earnings/payout views.  

Where applicable, payouts may be reduced by refunds, disputes, reversals, or processor-related deductions.

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5. WHEN FEES APPLY

Platform fees are generally applied when:

• A Guardian successfully submits payment  

• A booking is confirmed as paid

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Fees may be reversed or adjusted in whole or in part when sessions are refunded, reversed, disputed, or otherwise not eligible for payout.

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6. CHARGEBACKS AND DISPUTES

If a charge is disputed:

• Stripe may reverse funds during investigation  

• Payouts may be delayed, adjusted, or withheld  

• Additional processor fees may apply  

• DAWG may limit account activity while a dispute is unresolved

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Resolution timing follows Stripe’s dispute process.

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7. CANCELLATIONS AND REFUNDS

Fee and payout outcomes vary by cancellation/refund status and timing under the Refund & Cancellation Policy.

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Examples include:

• Guardian cancellation more than 24 hours before session: eligible refund treatment per policy  

• Guardian cancellation within 24 hours: no automatic refund guaranteed; trainer may issue discretionary partial/full refund where applicable

• Trainer cancellation: refund outcome handled per policy and applicable payment state  

• No-show/disputed outcomes: handled under session dispute/no-show rules and may affect payout timing

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For full rules, see the Refund & Cancellation Policy.

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8. FEE AVOIDANCE PROHIBITED

To protect platform integrity, users may not:

• Arrange session payments outside DAWG  

• Use DAWG to move relationships off-platform to avoid fees  

• Request/accept direct cash or digital payment to bypass DAWG checkout  

• Otherwise circumvent DAWG or Stripe marketplace flows

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Violations may result in:

• Account suspension or termination  

• Withheld payouts while reviewed  

• Permanent removal from the Platform

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9. POLICY UPDATES

DAWG may update this Policy from time to time. Updates are effective upon posting unless stated otherwise.

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Current policy location:  
https://www.thedawgapp.com/fees

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Material updates may also be communicated in-app or by email.

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10. CONTACT  

Bullware Solutions, LLC  
Waco, Texas  
Email: support@thedawgapp.com