1. OVERVIEW

DAWG is a marketplace platform that connects parents/legal guardians (“Guardians”) of youth athletes (“Dawgs”) with independent sports trainers (“Trainers”).

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DAWG does not hire, employ, supervise, or control Trainers.

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DAWG:

• Provides scheduling, messaging, and booking tools  

• Facilitates payments through Stripe  

• Applies platform fees and supports trainer payout processing  

• Provides safety and moderation tools

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DAWG does not:

• Provide sports training services  

• Guarantee Trainer skills, availability, or conduct  

• Supervise sessions  

• Accept responsibility for injuries, misconduct, or disputes between users

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All training services are private arrangements between Guardians and Trainers.

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2. ELIGIBILITY

2.1 Guardians  
You must:

• Be at least 18 years old  

• Be legally able to enter a binding agreement  

• Be the parent or legal guardian of any minor you enroll

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2.2 Trainers  
You must:

• Be at least 18 years old  

• Provide accurate and current personal information  

• Complete required onboarding steps  

• Complete background checks if required by DAWG  

• Comply with all applicable laws and regulations

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3. ACCOUNTS  

By creating an account, you agree to:

• Provide true, accurate, and complete information  

• Keep login credentials secure  

• Not impersonate any person or entity  

• Not use the Platform for unlawful or abusive activity  

• Not attempt to bypass DAWG fees or Stripe processing

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DAWG may suspend or terminate accounts for violations, fraud, safety risks, or suspected abuse.

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4. PAYMENTS, FEES, AND PAYOUTS  

4.1 Payments
All payments are processed by Stripe.

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You agree that:

• Guardians are charged at booking/payment confirmation  

• Trainers are paid through Stripe Connect  

• DAWG applies a platform fee to each paid session

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4.2 Platform Fees  
DAWG charges a platform fee equal to:

• 10% of session price, or $5.00 minimum, whichever is greater

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See the Platform Fee Policy for details.

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4.3 Refunds and Cancellations  
Refunds are governed by the Refund & Cancellation Policy and current platform rules. As of this Terms version:

• If a Guardian cancels more than 24 hours before session start, eligible refunds may be issued per policy  

• If a Guardian cancels within 24 hours, no automatic refund is guaranteed  

• Trainers may choose to issue a discretionary partial or full refund when applicable  

• If a Trainer cancels a paid session, DAWG may issue a refund to the Guardian

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See the Refund Policy for complete details and exceptions.

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4.4 Chargebacks  
Chargebacks or payment disputes may result in temporary holds, account restrictions, or suspension while reviewed.

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5. TRAINER RELATIONSHIP

Trainers are independent service providers, not employees, agents, or partners of DAWG or Bullware Solutions, LLC.

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Trainers are solely responsible for:

• Their conduct and behavior  

• Their qualifications, certifications, and training quality  

• Insurance and licensing (as applicable)  

• Compliance with law and safety standards  

• Safe interaction with minors  

• Their pricing and availability settings

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DAWG does not direct or supervise training methods.

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6. GUARDIAN RESPONSIBILITIES

Guardians acknowledge and agree:

• Athletic training involves physical risk, including injury  

• They are responsible for supervising their minor athletes as appropriate  

• They assume risks associated with participation  

• DAWG is not responsible for Trainer actions, training outcomes, or injuries arising from sessions

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See the Liability Waiver for additional risk terms.

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7. MESSAGING AND COMMUNICATIONS

The Platform may include messaging between users.

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Users may not send:

• Harassing, abusive, threatening, or discriminatory content  

• Sexual/inappropriate content involving minors  

• Off-platform payment solicitations  

• Contact information intended to evade DAWG policies/fees

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DAWG may review, moderate, and retain communications for safety, trust, fraud prevention, and policy enforcement, consistent with applicable law.

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8. USER CONTENT AND PLATFORM IP  

You retain ownership of content you upload, but grant DAWG a non-exclusive, worldwide, royalty-free license to host, use, display, and process that content to:

• Operate and improve the Platform  

• Provide support and safety operations  

• Promote DAWG using non-identifiable or authorized content

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All DAWG platform software, branding, and related IP are owned by DAWG/Bullware Solutions, LLC.

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9. SAFETY AND CONDUCT

You agree to:

• Behave lawfully and respectfully  

• Protect athlete safety and wellbeing  

• Avoid fraud, deception, harassment, and unsafe conduct

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DAWG may remove content, cancel sessions, or suspend/terminate accounts to protect users and platform integrity.

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10. TERMINATION

DAWG may suspend or terminate access for:

• Non-payment or payment abuse  

• Fraud or misconduct  

• Terms/policy violations  

• Safety concerns  

• Attempts to bypass DAWG processes or fees

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Users may stop using the Platform at any time. Certain obligations survive termination (including payment disputes, indemnity, and limitations of liability).

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11. DISCLAIMERS  

The Platform is provided “as is” and “as available” without warranties of any kind, express or implied.

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DAWG does not guarantee:

• Trainer quality, reliability, or availability  

• Training results or athlete outcomes  

• Session safety  

• Accuracy of user-submitted information

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12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, DAWG and Bullware Solutions, LLC are not liable for:

• Personal injury or property damage from sessions  

• Trainer/Guardian misconduct  

• Lost profits, lost data, business interruption  

• Indirect, incidental, special, exemplary, or consequential damages

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Your exclusive remedy is to stop using the Platform.

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13. GOVERNING LAW 

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

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14. CHANGES TO TERMS

DAWG may update these Terms from time to time. The updated version will be posted with a revised “Last Updated” date. Continued use after updates means you accept the revised Terms.

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15. CONTACT

Bullware Solutions, LLC  
Waco, Texas  
support@thedawgapp.com