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Terms of Service

DAWG – Terms of Service

Last Updated: 3/26/2026

Welcome to DAWG. These Terms of Service (“Terms”) govern your access to and use of the DAWG platform, including our mobile applications, websites, booking flows, invite flows, communications, content, and related services (collectively, the “Platform”). The Platform is owned and operated by Bullware Solutions, LLC (“DAWG,” “we,” “us,” or “our”).

By accessing or using the Platform, creating an account, accepting an invite, browsing Trainer information, booking a session, listing training services, or otherwise using DAWG, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. THE PLATFORM
 

DAWG is a technology marketplace that helps connect Guardians of youth athletes with independent sports Trainers.

DAWG does not provide sports training services, does not employ Trainers, and does not supervise, direct, control, or guarantee the conduct, quality, legality, safety, suitability, credentials, or results of any Trainer, Guardian, athlete, user, or session.

DAWG may provide tools related to discovery, profiles, communications, scheduling, booking, waitlists, invite-based booking, payments, moderation, compliance, notifications, and customer support.

2. ELIGIBILITY
 

You must be at least 18 years old to create or use an account.
 

You may only use the Platform if you have legal capacity to enter into a binding agreement.
 

If you use DAWG on behalf of a minor athlete, you represent that you are the parent or legal guardian or otherwise authorized.

3. ACCOUNTS
 

You agree to provide accurate and complete information and keep it updated.
 

You are responsible for your account and all activity under it.
 

You must notify DAWG of any unauthorized use.

4. PRIVACY
 

Your use of the Platform is governed by the Privacy Policy:
https://www.thedawgapp.com/privacy

5. TRAINERS ARE INDEPENDENT
 

Trainers are independent service providers.
 

DAWG does not guarantee Trainer quality, safety, or results.
 

All booking decisions are at your own risk.
 

No joint venture, partnership, employment, or agency relationship is created between DAWG and any user, including Trainers or Guardians, as a result of these Terms or use of the Platform.

6. BOOKINGS, INVITES, AND SESSION REQUESTS
 

Sessions are not finalized until payment is successfully completed.
 

Availability and pricing may change before payment.
 

DAWG may cancel or restrict bookings for safety, compliance, fraud, or operational reasons.

7. PAYMENTS, FEES, AND REFUNDS
 

Payments are processed through Stripe or other providers.
 

You agree that:

  • Charges and fees may be collected  

  • Refunds depend on timing, status, and policies  

  • Payment processors may affect outcomes  

Additional policies:
https://www.thedawgapp.com/refund-policy  
https://www.thedawgapp.com/fees  

8. CANCELLATIONS, NO-SHOWS, AND DISPUTES
 

Outcomes depend on session status, payment state, and timing.
 

DAWG may review and handle disputes case-by-case.
 

No specific refund or payout is guaranteed.
 

DAWG is not obligated to resolve disputes between users and may, at its sole discretion, facilitate communication or take administrative action.

9. WAIVER, SAFETY, AND ATHLETE PARTICIPATION
 

Sports involve inherent risk including injury or death.
 

You agree to accept applicable waivers and assume risk.
 

If booking for a minor, you confirm authority to do so.
 

Waiver:
https://www.thedawgapp.com/waiver

10. USER CONTENT AND COMMUNICATIONS
 

You are responsible for all content you submit.
 

You may not post:

  • False or misleading content  

  • Offensive or abusive content  

  • Illegal or harmful content  
     

DAWG may monitor and remove content as needed.

11. PROHIBITED CONDUCT
 

You agree not to:

  • Use the Platform unlawfully  

  • Misrepresent identity  

  • Bypass payments or fees  

  • Harass or abuse users  

  • Interfere with platform operations  

12. COMPLIANCE AND PLATFORM CONTROLS
 

DAWG may perform verification, moderation, or screening.
 

DAWG may suspend or terminate access at any time for safety or compliance reasons.

13. TERMINATION
 

You may stop using DAWG at any time.
 

DAWG may suspend or terminate accounts without notice where allowed.

14. DISCLAIMERS
 

THE PLATFORM IS PROVIDED “AS IS.”
 

DAWG DOES NOT GUARANTEE:

  • Bookings or earnings  

  • Platform uptime  

  • Payment outcomes  

  • User behavior  
     

DAWG DOES NOT WARRANT OR GUARANTEE THE IDENTITY, BACKGROUND, QUALIFICATIONS, CREDENTIALS, LICENSING, INSURANCE STATUS, OR CONDUCT OF ANY USER.

15. LIMITATION OF LIABILITY
 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DAWG SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR RELATED TO THE USE OF THE PLATFORM OR ANY INTERACTIONS BETWEEN USERS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16. INDEMNITY
 

You agree to indemnify DAWG for claims related to:

  • Your use of the Platform  

  • Your conduct  

  • Your violations of policy or law  

17. GOVERNING LAW
 

These Terms are governed by Texas law.
 

Disputes must be brought in Texas courts unless otherwise required by law.

18. POLICY UPDATES
 

DAWG may update these Terms at any time.
 

Current policy:
https://www.thedawgapp.com/terms

19. CONTACT
 

Bullware Solutions, LLC  
Waco, Texas  
Email: support@bullware.solutions

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