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Privacy Policy

DAWG – Privacy Policy

Last Updated: 3/26/2026

Bullware Solutions, LLC (“DAWG,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use the DAWG platform, including mobile applications, websites, booking flows, communications, and related services (the “Platform”).

By using the Platform, you acknowledge the practices described in this Privacy Policy.

​1. SCOPE
 

This Privacy Policy applies to information collected through DAWG’s Platform and communications. It does not apply to third-party services not owned or controlled by DAWG.

2. INFORMATION WE COLLECT
 

2.1 Information You Provide Directly

We may collect:

  • Full name  

  • Email address  

  • Phone number  

  • Date of birth  

  • Mailing address  

  • Profile photo or uploaded images  

  • Account and profile details  

  • Messages and support requests  

  • Booking and participation details  

2.2 Athlete Information

Guardians may provide athlete information such as:

  • Name  

  • Date of birth  

  • Sports and positions  

  • Booking and participation details  
     

You represent you are authorized to provide this information.

2.3 Trainer Information

If you are a Trainer, we may collect:

  • Services, pricing, availability  

  • Profile details and qualifications  

  • Payment onboarding information  

  • Background check status  

2.4 Payment Information

We may collect limited payment data such as:

  • Stripe account identifiers  

  • Payment status  

  • Transaction details  

  • Refund and payout status  
     

We do not store full card numbers.

2.5 Device and Usage Information

We may collect:

  • IP address  

  • Device and browser info  

  • App usage and activity  

  • Crash and diagnostic data  

2.6 Location Information

We may collect:

  • Address and geolocation data  

  • Latitude/longitude  

  • Mapping or geocoding results  

3. HOW WE USE INFORMATION
 

We use information to:

  • Manage accounts and onboarding  

  • Enable bookings and scheduling  

  • Process payments and payouts  

  • Send notifications and communications  

  • Provide customer support  

  • Enforce policies and safety  

  • Improve platform performance  

  • Detect fraud and security issues  

  • Comply with legal obligations  

4. HOW WE SHARE INFORMATION
 

4.1 Between Users

We may share information between Trainers and Guardians as needed for bookings.

4.2 Service Providers

We may share information with providers supporting:

  • Payments  

  • Messaging  

  • Hosting  

  • Analytics  

  • Background checks  

  • Security  

4.3 Legal and Safety

We may disclose information to:

  • Comply with legal requirements  

  • Investigate misconduct  

  • Protect safety  

4.4 Business Transfers

Information may be transferred during business transactions.

4.5 With Consent

We may share information when you direct us to.

5. TRANSACTIONAL COMMUNICATIONS
 

We may send messages related to:

  • Account setup  

  • Bookings and receipts  

  • Payments and refunds  

  • Security alerts  

  • Support requests  

6. MINORS
 

DAWG is for adult users. Guardians manage athlete data.

If we receive unauthorized child data, we may delete it.

7. COOKIES AND ANALYTICS
 

We use cookies and similar technologies to:

  • Maintain sessions  

  • Improve performance  

  • Analyze usage  
     

Disabling these may impact functionality.

8. DATA RETENTION
 

We retain information as needed to:

  • Operate the Platform  

  • Complete transactions  

  • Handle disputes  

  • Comply with legal obligations  

9. SECURITY
 

We use reasonable safeguards, but no system is completely secure.

10. YOUR CHOICES
 

You may:

  • Update account information  

  • Reset password  

  • Request data access or deletion  
     

Contact us for requests.

11. THIRD-PARTY SERVICES
 

Third parties like Stripe and Google may process data under their own policies.

12. DO NOT TRACK
 

We may not respond to “Do Not Track” signals.

13. U.S. USE
 

Data is processed and stored in the United States.

14. POLICY UPDATES
 

We may update this Privacy Policy at any time.
 

Current policy:
https://www.thedawgapp.com/privacy

15. CONTACT
 

Bullware Solutions, LLC  
Waco, Texas  
Email: support@bullware.solutions

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